Lucy signed a broker's fee agreement online, without meeting anyone. Five days later, before any advice, she decides to use a different broker. Which statement is correct?
MCOB 4.6.4R gives a consumer the right to cancel a distance mortgage mediation contract within 14 days, starting on the later of the day the contract is concluded or the day she receives the terms and required information (handbook.fca.org.uk, checked 11 Oct 2026). The 'no withdrawal' rule applies to the mortgage itself, not the broker's service contract. The 7-day reflection period relates to a lender's binding offer, and there is no general 30-day home finance period.
Assuming the absence of a mortgage cancellation right extends to the broker's own service contract.
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