Imran's broker works from a panel of lenders. After a full assessment, none of the panel's products is suitable for Imran. What must the broker do?
MCOB 4.7A.5R defines suitability by reference to the customer's needs and circumstances, and where no contract in the firm's range is suitable the firm must not make a recommendation (handbook.fca.org.uk, checked 11 Oct 2026). 'Closest fit' is still unsuitable. Switching to execution-only to avoid the suitability duty would not treat Imran fairly (Principle 6 and PRIN 2A), and going outside the panel breaches the firm's own scope and disclosure.
Believing a 'least bad' recommendation is acceptable when nothing suits.
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